Contact Support

Expert assistance for creators, professionals, and studios. We are here to ensure your gear workflow is flawless.

Dedicated Email Support

To ensure detailed, accurate, and fully documented resolutions for complex technical gear and orders, RetinaPix.com operates exclusively via email support.

Contact Support

Operating Hours

Monday to Saturday | 10:00 AM - 6:00 PM (IST)
Closed on Sundays & National Holidays

Expected Response Time

Please allow 24 to 48 working hours for our technical team to investigate and comprehensively reply to your query.

Operating Facility

RetinaPix LLP
Block B, Hauz Khas, 10, Ground Floor
New Delhi - 110016

This is our central operational hub for inventory processing and logistics dispatch.

Important Facility Guidelines

  • No Walk-in Purchases: We are a 100% online store. Direct offline purchases or window shopping are strictly prohibited.
  • Store Pickups Only: Customers may visit the facility only if they have successfully placed a prepaid online order and received a "Ready for Pickup" confirmation.
  • Authorized Access: Facility entry is otherwise restricted solely to RetinaPix staff and authorized supplier inventory deliveries.

Self-Serve Support

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Find instant answers about orders, pricing, EMI, store pickup, and our business model.

About Us

Learn more about our mission, our online-first infrastructure, and our commitment to creators.

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